3. Speed & Transaction Outcomes
What is a Sale Pack and why does it matter?
A Sale Pack is a structured bundle of verified property data and Law Society licensed forms, assembled before a property is marketed. It gives the seller’s conveyancer everything needed to draft contracts from the point of instruction rather than assembling it piecemeal after an offer is accepted. Within the hop platform, the Sale Pack is produced through the hop Sale Pack workflow, which is the name users will see when they log in.
The principle is straightforward. In a typical UK property transaction, the legal work begins only after an offer is agreed. The conveyancer then requests title documents, orders searches, sends out property information forms and waits for the seller to complete them. This process takes weeks and is the primary cause of the delays, failed transactions and frustration that characterise the English property market.
A Sale Pack reverses this sequence. The data is gathered, verified and structured at the point of instruction, so that when an offer is received, the conveyancer can move directly to drafting contracts. The result is a shorter period between offer and exchange, fewer opportunities for the transaction to collapse, and a better experience for everyone involved.
What a Sale Pack contains
A Sale Pack built on the hop platform draws on conveyancing-grade data from regulated sources. The core contents are:
Title information and documents. Official copies of the title register and title plan sourced directly from HM Land Registry, including tenure type, registered charges, restrictive covenants and rights of way.
Property information forms. TA6 (Property Information Form), TA7 (Leasehold Information Form) and TA10 (Fittings and Contents Form), all Law Society licensed. These are pre-populated with verified data where available, reducing the burden on the seller and improving accuracy.
Search results. Local authority, environmental and drainage searches ordered at instruction rather than after offer.
Material information. The financial, physical and locational information that agents must disclose under the Digital Markets, Competition and Consumers Act 2024, structured to support both portal listings and the conveyancing process.
Leasehold and freehold estate terms. Where the property is leasehold, the relevant lease terms, ground rent, service charge and remaining lease length are extracted from the title and associated documents.
Seller identity verification. Integrated identity checks completed at instruction, satisfying anti-money laundering requirements at the earliest possible stage.
Council Tax band, EPC rating and chain status. Sourced from the relevant registers and updated through the transaction.
The government roadmap and Annex B
On 19 June 2026, the MHCLG home buying and selling reform roadmap committed to mandatory sales packs at the point of listing. Annex B of the roadmap publishes the anticipated minimum content that a sales pack must contain. A Code of Practice setting minimum standards will be published later this year, with legislation to follow.
The table below maps the government’s published requirements against what hop’s Sale Pack delivers today.
| Government sales pack requirement (Annex B) | hop Sale Pack |
|---|---|
| Tenure type | Included: sourced from HMLR title register |
| Council Tax band | Included: sourced from local authority data |
| EPC rating | Included: sourced from EPC register |
| Property type | Included: classified from HMLR and listing data |
| Title information and documents | Included: official copies sourced directly from HMLR |
| Seller identity verification | Included: integrated ID verification at instruction |
| Leasehold and freehold estate terms | Included: extracted from HMLR title and lease data |
| Building safety information | Included: where available from local authority and building safety data |
| Standard search results | Included: local authority, environmental and drainage searches |
| General property information | Included: TA6 Property Information Form (Law Society licensed) |
| Property condition assessment | Not yet included: surveyor-provided; integration on roadmap |
| Accessibility information | Not yet included: seller-declared; integration on roadmap |
| Chain status | Included: captured at instruction and updated through the transaction |
| Floor plan | Not yet included: agent-provided; integration on roadmap |
hop’s Sale Pack covers the substantial majority of the Annex B requirements from verified, conveyancing-grade sources. The three items not yet included (property condition assessment, accessibility information and floor plan) are typically provided by the surveyor or the agent rather than from data sources, and integration pathways are on hop’s product roadmap.
Why data provenance matters
A Sale Pack is only as reliable as the data inside it. The distinction between hop’s approach and many alternatives is data provenance: every data point in a hop Sale Pack is drawn from a regulated, authoritative source (HM Land Registry, local authority registers, the EPC register) rather than scraped, inferred or self-declared by the seller.
This matters because conveyancers rely on the data to draft legal contracts. Data that cannot be traced to an authoritative source creates liability risk; data that can be traced to one eliminates an entire category of re-checking and re-requesting that currently slows transactions down. The reform roadmap reinforces this principle: the regulatory framework being developed will establish rules on liability for digital property data, making provenance a legal requirement rather than a best practice.
What happens to the data after the sale
When a property transaction completes through hop, the data assembled in the Sale Pack does not disappear. It feeds directly into the Property Logbook, a persistent digital record that survives beyond the transaction and passes with the property to the next owner. This means the next time the property is sold, the starting position is a verified, structured record rather than a blank sheet.
For agents, this creates a continuous relationship with the property and the homeowner. For conveyancers, it means a materially better starting point on the next instruction. For consumers, it means their biggest asset has a proper record that accumulates value over time.
Frequently asked questions
Is a Sale Pack the same as a Home Information Pack?
No. Home Information Packs were a separate regulatory regime that operated between 2007 and 2010 and were then abolished. A Sale Pack is a data-driven product built on current regulatory requirements and designed to feed directly into the conveyancing workflow.
Who pays for a Sale Pack?
The seller pays at the point of instruction, covering both the sale-completes and sale-aborts scenarios in a single payment. Disbursement costs (HMLR title fees, Law Society licence fees) are itemised separately.
How long does it take to produce?
hop can generate a Sale Pack within 24 hours of instruction. The speed depends on search turnaround times from local authorities, but the data sourced directly from HMLR and other digital registers is available immediately.
Do I need to change my CRM or case management system?
No. hop works alongside existing systems. The platform generates the pack and makes it available digitally to the agent, the seller and the conveyancer without requiring changes to existing workflows.