By Sally Holdway, Co-Founder – Homeowner’s Passport.
Part 2 of the Home Buying & Selling Consultation Series.
Government reform is about to make “Material Information” a defined legal obligation. Under the Digital Markets, Competition and Consumers Act (2024), agents already have a duty not to omit or hide information that could affect a buyer’s decision. The upcoming consultation will set out a clear, standardised list of what must be disclosed.
The DMCC Act (2024): Already in Force
Agents must ensure listings include all information that could influence a buyer. Failure to do so may amount to a misleading omission under consumer law.
The Consultation: A Defined List of Requirements
Government will shortly confirm exactly which items count as “Material Information”; including tenure, service charges, flood risk, safety data, EPC ratings, tax and planning details, and restrictive covenants.
Compliance Is No Longer Optional
Missing or inaccurate data risks delay, consumer complaints, or legal breach.
How HOP Supports Compliance
HOP automatically captures and verifies the property data required. It produces lawyer-ready packs and creates a secure digital logbook, giving agents and lawyers confidence that every listing is compliant.
For Estate Agents and Solicitors
Verified data reduces misrepresentation risk and supports early legal review, cutting fall-throughs and improving consumer trust.
Be Regulation-Ready. Be hop-Ready.
Agents and solicitors can be set up within 24 hours. Get compliant. Get confident.
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